As you may know, I have been involved in posting on Twitter, along with my colleagues, various pieces of information in an attempt to verify the usefulness of microblogs for knowledge management purposes. In order for this to be successful, one must be able to search for he information they require.
In my experience, a lot of students use the hashtag #usefulinfo, this means that they found that particular piece of information useful, excellent. but when searching for something, it is not the most helpful of hashtags.
My suggestion for any organisation wishing to implement a microblog for their knowledge management purposes must also provide a list of search terms that are recognized enterprise-wide so that posters and searchers alike can be involved in productive knowledge management.
In my experience, a lot of students use the hashtag #usefulinfo, this means that they found that particular piece of information useful, excellent. but when searching for something, it is not the most helpful of hashtags.
My suggestion for any organisation wishing to implement a microblog for their knowledge management purposes must also provide a list of search terms that are recognized enterprise-wide so that posters and searchers alike can be involved in productive knowledge management.